Six social media steps for crisis communications

Six Social Media Steps for Crisis Communications

Gayle Weiswasser, of TMG Strategies, outlines six social media steps for crisis response planning.

Recorded for the Social Media Club (SMC-DC) on May 20, 2009 by Mary Fletcher Jones.

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One response to “Six social media steps for crisis communications

  1. Gayle,

    This was an excellent briefing on the impact of social media, and I found it very helpful, especially with your comments on the pro-active and strategic management of information, and the media.

    Thanks!

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